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Emergency Guide

Common Commercial Door Hardware Problems

Commercial door hardware issues usually start small and then become urgent. Spotting early warning signs can prevent outages and safety risk.

Frequent Failure Points

  • Panic bars that stick or fail to latch.
  • Closers that leak and lose control speed.
  • Misaligned strikes causing failed lock engagement.
  • Worn pivots and hinges causing drag and sag.

Operational Warning Signs

  • Door slams or drifts without control.
  • Entry requires excessive force to open or close.
  • Lock turns but does not secure the opening.

When to Call Immediately

  • Exit device is unreliable on required egress path.
  • Door cannot close or lock after business hours.
  • Hardware damage creates a safety concern for occupants.

Preventive Maintenance Tips

  • Schedule periodic hardware checks before peak seasons.
  • Track repeat complaints by specific door location.
  • Address minor alignment issues before they cascade.

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