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Emergency Guide

Emergency Glass Repair vs Scheduled Glass Replacement

Not every incident needs the same response timeline. Use this framework to choose between immediate emergency work and planned replacement.

Choose Emergency Response When

  • The opening is unsafe or unsecured.
  • The incident happened after-hours and site risk is active.
  • Operations cannot continue without immediate stabilization.

Choose Scheduled Replacement When

  • The opening is secured and temporary controls are in place.
  • Custom glass or hardware requires lead time.
  • The issue is non-urgent and can be planned around operations.

Hybrid Workflow Is Common

  • Board-up now, replacement later is often the safest sequence.
  • Immediate cleanup and stabilization reduce further damage.
  • Scheduled return allows better material and install planning.

Questions to Ask Before Deciding

  • Is anyone at risk if we wait?
  • Can the opening be secured today?
  • Do we have enough scope details to schedule efficiently?

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