Step 1: Protect People First
- Keep staff and customers away from broken glass.
- Create a temporary perimeter with cones, tape, or barriers.
- Do not sweep large shards into public pathways.
Emergency Guide
What to Do After Storefront Glass Breaks
The first 30 minutes after storefront glass breakage matter most. Use this checklist to protect people, secure the opening, and reduce downtime.
Step 2: Document and Report
- Take photos from multiple angles before cleanup.
- Record time, weather, and incident details for insurance.
- If needed, coordinate with property management and security logs.
Step 3: Secure the Opening
- Call for emergency board-up if replacement cannot happen immediately.
- Avoid leaving the site exposed overnight.
- Ask dispatch what access details technicians will need.
Step 4: Plan Replacement
- Confirm whether the panel is tempered or laminated.
- Request measurement and replacement timeline in writing.
- Coordinate re-open timing with your team.
Related Service Pages
Need Immediate Help?
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